Customer service
1 comment

I didn't learn my lesson the first time so maybe you can benefit from my bad experiences.I placed an order and paid $45 Priority Mail fee to have something under 5lbs.

shipped Priority Mail. They waited 5 days to ship it. Then they blamed me for not telling them I needed it shipped immediately. Why would I pay for Priority Shipping if I didn't want it shipped immediately?

Then the owner made excuses and was rude. Unfortunatey, this was not the first time they screwed up my order and made excuses.

Caution: Aggravation and poor customer service come with doing business with this online retailer.Go elsewhere for your draft horse gear!

Reason of review: Poor customer service.

I didn't like: Customer service.

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Caution: Aggravation and poor customer service come with doing business with this online retailer. Go elsewhere for your draft horse gear!

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